Luggage storage
Charing Cross

If you’re having trouble finding online information about your train, your best option is to call National Rail Enquiries at the following number: 03457 48 49 50. This service provides information for all passenger rail services on England's National Rail network.

Charing Cross is served by underground lines Bakerloo and Northern. Charing Cross metro station access is located on the left of the ticket office, down the stairs, or via the escalator.

A problem passengers often encounter in Charing Cross is the difficulty to find where Embankment is. To get to Embankment, you must take a right onto The Strand and then go right again down Villiers Street. From there, Embankment is only about 250 meters ahead of you. Embankment is served by lines District, Circle, Bakerloo, and Northern.

Charing Cross’s public toilets can be found between Boots and Caffe Nero. The station also provides a baby change space located just between Marks & Spencer and Whistle Stop. Accessible toilets are available near the central Strand exit.

Yes! Charing Cross provides free, unlimited, and child-friendly wifi. To connect, select the network named “#FreeStationWiFi”, accept the terms and conditions and click on “Connect”. 

Yes! The partnership between Nannybag and Excess Baggage Company provides luggage storage that can be easily found inside Charing Cross Station.

If you lost your phone inside Charing Cross station, react as quickly as possible and fill out this online form. Charing Cross has a lost property counter open every day from 7 am to 11 pm. If you lost your phone while on a train, you may also call the following number: 0845 000 2222 or fill out an online report.

As the conditions applying depend on the sanitary situation, COVID-19 regulations are subject to regular changes. On a general note, face masks are currently not mandatory but highly recommended, as well as observing COVID-19 safety rules. Touched surfaces are regularly cleaned by the station’s staff with antiviral sprays. Free hand sanitizers are also available whether you heading into or out of Charing Cross.

You’ll find electric plugs in several places, but the easiest options are the station’s waiting room or one of the coffee shops or restaurants available on the spot, where you’ll be able to charge your phone as you enjoy a quick snack or a meal. 

Charing Cross has step-free access from the Strand. Charing Cross’s forecourt is cobbled, but there is pavement on one side. Passengers can get help with mobility or luggage by calling 0800 783 4524 in advance. Wheelchairs and assistance can also be requested at the Southeastern information desk, open Monday to Saturday from 06:30 to 22:00 and Sunday from 07:30 to 22:00.

As London's most central railway station, Charing Cross is close to many of the city’s cultural sites. Our top 3 suggestions are the National Gallery, the National Portrait Gallery, and Trafalgar Square. The British Parliament and Westminster Abbey are also nearby. 

Charing Cross is located in zone 1, with fares depending on your destination zone. If you pay cash, the following fares will apply:

Zone 1: £6.30

Zones 1-2: £6.30

Zones 1-3: £6.30

Zones 1-4: £6.30

Zones 1-5: £6.30

Zones 1-6: £6.30

Zones 1-7: £7.80

Zones 1-8: £9

Zones 1-9: £9.30

Obviously, like any trip in general, your budget for transport depends on your plans. Here are some useful indications to give you a rough idea of what to expect when it comes to transports fees in London:

• What you’ll get for £20: a return journey from Heathrow, plus enough charge to travel around Central London for 1 or 2 days.
• What you’ll get for £25 to £30: a return journey from Heathrow, as well as travels around Central London for 2 to 3 days.
• If you’re planning on frequently traveling for 7 days straight or more, you should know that a £50 Oyster card ****is the best option.

Visitor Oyster Cards can be used on a wide range of transport, which makes your visit to London easily manageable. Oyster cards can be used on:

• London Underground (also known as the Tube)
• London Overground
• Most National Rail services in London
• London buses
• South London trams
• Docklands Light Railway (DLR)
• IFS Cloud Cable Car
• Gatwick Express
• Heathrow Express and TfL Rail
• Thames Clipper River Bus

The quickest way to go from Waterloo to Charing Cross is the underground, on the Northern line, which is only two stops away and takes about 4 minutes. 

Sure! There are several ways to get to London Bridge from Charing Cross: you can take the Southeastern train, only two stops away and an average 7-minute ride, or take the tube District Line from Embankment (5 stops and roughly 6 minutes). 

London’s National Gallery is only 3 minutes away from Charing Cross Station on foot.

Yes, Charing Cross station is conveniently located close to the Whitehall Gardens and Victoria Embankment Gardens, where visitors can see one of Cleopatra’s needles. This monument is half of a pair of ancient Egyptian obelisks and Its second half is in New York's Central Park.

Located in central London, in the Westminster district Charing Cross Stations lies east of Trafalgar Square and northeast of Whitehall. Charing Cross station is Britain’s sixth-busiest railway station and the most central one and took its name from the central London crossroads where it was built. The station includes six platforms and first opened in 1864 on the former site of Hungerford Market. Over the years, Charing Cross station also became famous for its Victorian replica of the 13th-century Eleanor Cross, which was erected in front of the station in 1865. Charing Cross railway station also played a crucial role in World War I when it was used as the main departure point for soldiers leaving to fight on the Western Front. In 4 years of war, hundreds of journeys departed from and arrived at Charing Cross Station. Some brought soldiers to their destination, and some brought the injured home. On Boxing Day 1918, King George V and US President Woodrow Wilson famously met at London Charing Cross. Sadly, Charing Cross’s closely intertwined story with wars doesn’t stop there. World war II took a toll on the French renaissance building: on October 8th, 1940, a train was struck by a bomb, and in April 1941, four trains were set on fire, and a parachute mine landed next to platform number four. The railway was so damaged that it took long months to repair and reopen.

If you’re a fan of Sherlock Holmes, this place should ring a bell! Charing Cross is often referred to in both The Adventure of the Abbey Grange and The Adventure of the Golden Pince-Nez. Charing Cross station is quite close to Covent Garden, a major entertaining neighbourhood of London full of theatres, museums, and fashion boutiques. In case you didn’t know, it’s also a perfect spot for avid readers: Charing Cross Road is famous for its second-hand bookshops.

Charing Cross railway station is connected to two London Underground stations: Charing Cross and Embankment.

Find further information about Charing Cross Station here: https://www.networkrail.co.uk/communities/passengers/our-stations/london-charing-cross/