Airline Baggage Policy

Nannybag's luggage shipping service enables travelers to send their luggage or parcels anywhere in Europe: France to France, France to Europe and Europe to France. Thanks to this service, there's no need to pay for extra luggage on the plane, to feel cluttered while traveling, or to queue up at airports to drop off and pick up your belongings. Your luggage is delivered straight to your hotel, your Airbnb or to the address of your choice. Focus on your trip as Nannybag takes care of your luggage!

To ship your luggage, visit the Nannybag website, then indicate the city of departure and the city of arrival to obtain a quote.
As luggage is only collected from parcel shops, you'll be able to consult all the drop-off points available in your departure city. You will then need to enter the delivery address for your baggage, or choose a parcel shop in your arrival city..
Once your booking is complete, you have 30 days to drop off your luggage at the drop-off point of your choice.
Each piece of luggage dropped off will be scanned by the staff at the drop-off point in your presence, and the carrier will collect your belongings and take them to their destination. You'll be able to track the progress of your shipment from start to finish, and notified to collect your belongings as soon as they arrive at their destination.

The price of your shipping varies according to the city of departure and arrival, and the number of pieces of luggage that you want to ship. That being said, our rates are always below those charged by airlines for additional baggage. This means you can benefit from a full luggage shipping service from as little as €35 per item.

The luggage delivery service is only available to and from France, in over 100,000 locations in Europe. This means that the available routes are as follows: France to France, France to Europe, Europe to France.

On our help center you'll find detailed advice on how to pack your luggage, with a tutorial and photos to help you visualize best practices.

To find out where your luggage is located in real time, use the tracking number provided in your confirmation email once your booking has been validated.

In addition to the tracking link provided by the carrier, you'll also be notified by email and SMS of key stages in the delivery process, such as when your belongings have arrived at their destination.

On top of our online help center, where we answer the questions you may have about the service, you can contact our dedicated luggage shipping customer service at shipping@nannybag.com or or on the following WhatsApp number: +33 6 68 91 62 56.
Please prioritize written communication, providing us with as much information as possible about your request, as well as your booking reference (which you will find on your booking confirmation email).